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What additional information do you need? I provided a video showing it happen, an entire thread of people explaining that the same thing happened to them (a thread you closed as solved for some strange reason), and a description of the scenario as the original post to this thread. Please give me something specific that the team would need to know and I will do my best to provide it.
Edit: to answer your edit question: sometimes it does but that isn’t the only thing that causes the crash, seemingly it is whenever you’re trying to leave the home lot to travel somewhere else.
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? sims 4
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? not sure
What happens when the bug occurs? The game goes back to my home screen
What do you expect to see? I try to save the game cuts off i try to change an outfit cuts off i try to travel cuts off every single thing it just cuts off..
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
please help me... I really would like to play my game as much money I've spent on it
Edit By Crinrict: Added Tag to Title
About The Sims 4 Technical Issues - Consoles
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