Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

HarleyQuinn8505's avatar
HarleyQuinn8505
6 years ago

For me the game just closes. No error message or any warning. I'm playing on my Xbox one. It happens more often when exiting build mode or when i go to change a sim. This is extremely frustrating. I didnt have these issues before the update that occurred on June 2020. New packs and add ons keep coming out, but i have yet to see anything that fixes this issue. I've tried restarting my game, quitting it, unistalling & reinstalling. I have every one except Eco Living. I've started the 100 baby challenge and it's extremely difficult to complete when my game just shuts down and sends me back to the Xbox home screen after 15-30 minutes of play.

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    @HarleyQuinn8505 

    I've moved your post to the current thread on this issue. Please read and do the troubleshooting in this post here XB1 Crash for Travel/Save/Build/CAS Troubleshooting. I would try deleting your autosave from your console and cloud and letting the game generate a new one. This has helped others but not everyone.

    Other users have had success migrating their sims to a new save by saving everything they want to save into the library and placing them in a new game. A thread discussing this is here Very Frequent Blue Screen Crashes

    PS4 users are submitting saves to the bug team to have this looked at, unfortunately only PS4 and PC users can share saves.

    EA is aware of this issue and looking into it.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,774 PostsLatest Activity: 8 years ago