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helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

daneliz9265's avatar
daneliz9265
5 years ago
@PoptartJuniper Sorry if this is a stupid question, but when you select “delete everywhere”, do you really lose all of your saved files?
PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
5 years ago

@daneliz9265 Delete from everywhere deletes the selected save data from the console and cloud.

If you are playing on a very old save game, or a game that has a lot of played households and full lots, you are more likely to crash. Deleting everything from household and sim inventories for all played sims, and reducing the amount of items in builds may help with an old save.

A patch was put out for PS4 last month to help with this issue, but it hasn't come to XB1 yet.

I've edited my earlier post with updated information.

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