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helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

RenasaiH's avatar
RenasaiH
4 years ago

Well, I built the house on a Willow's Creek lot at first and that's where it started crashing, so I moved it to The Ward Den in Del Sol Valley and the same thing happened. I have pretty much all the packs now so at this point, I'm kinda stuck no matter what. Lol But the workaround I found was NEVER going into CAS or Build/Buy directly from Live Mode and instead, going to Manage Worlds first and then going into CAS or Build/Buy from there. Haven't crashed since I've tried those ways... I hope this and the makeup get fixed soon.

simsplayer818's avatar
simsplayer818
Hero
4 years ago
@RenasaiH You sound like you've reached the point I did earlier this year. I upgraded my console as all of my packs were too much for my Xbox one. As I mentioned in earlier posts I got Microsoft involved. They didn't try to sell me anything but told me to uninstall and reinstall my game and packs and do a console reset. I deleted it all and began rebuilding from scratch. I then got a series S. It's a big improvement, but when the occasional crashing started again very recently it's been beyond aggravating. It's not crashing anywhere near as much unless I'm in the city or cottage living world. In fact I've managed a few days of no crashing in Sulani now.
I feel like I'm throwing more money at it when it really needs much more work on stability issues. When I see an update with Bonsai Tree fixes...well let's say that didn't go over so well in my house when I'd had high hopes! I've been pretty dismayed by the last 2 updates.
I saved Eco Living to add at Xmas with blooming rooms kit but am really hesitant now.
  • EricaMims2020's avatar
    EricaMims2020
    Seasoned Veteran
    4 years ago

    I personally cannot purchase more stuff when I can't even load the game an play it. I have exhausted all options now.

    • simsplayer818's avatar
      simsplayer818
      Hero
      4 years ago

      I've now crashed 3 times on startup today. Seconds into the loading screen. I had to power cycle my (purchased after the Sims virtually killed my Xbox one) Xbox series S console and delete locally saved data and do a data synch just to load up my game.

      I could absolutely kick myself for purchasing Blooming rooms when I swore I wouldn't add another pack till this is taken seriously. I am not one bit amused (and I usually pretty much laugh all the time). I've read a press release of more new content today and I'm thinking nooope!

    • simsplayer818's avatar
      simsplayer818
      Hero
      4 years ago

      I've spent over an hour trying to load my game today. I did a console reset on my new Xbox series S which only has The Sims 4 on it plus DLC. I've done a data synch thank goodness as I hoped I'd not lost my saves again. I've now been looking at a loading screen for 30 minutes!!! I've got about 1k of kit here I can't use!! Today is the worst it's been. Tomorrow I'm going to try and reinstall everything. It doesn't look like I will get into my game today. I'm absolutely furious. It's been crashing 3 times a day on startup then once on exit and now I can't get into it. I got to the menu after 1 hour of hassle and pressed play now here I am... absolutely nowhere.

      SimGurus? Little help here guys!!!!!!! We've paid a fortune to stare at blue screens listening to the Sims theme tune!!!

    • simsplayer818's avatar
      simsplayer818
      Hero
      4 years ago

      I've been reliably informed now that this is being looked at which is a big relief.

      Sims Deliveries now also cause mine to crash on loading which is really frustrating as it takes a few attempts to load, I finally get to the Sims 4 homepage and it tells me I have to restart for the Sims Deliveries. When I do it crashes again and I'm once again trying to get back into my game and crashing numerous times on the way back to the homepage.

      I do blame cottage living, I've bought the Sims with multiple add-ons for a loved one for Xmas and I've said to leave cottage living for now despite it being on sale and looking so appealing.

      I'd uninstall it if I hadn't used it everywhere.

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