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helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

686129e9a46a578's avatar
686129e9a46a578
3 years ago

Playing on Xbox one. I have eco living, vampires, city living, cats and dogs installed. I bought strangerville but haven’t installed since I can’t load the game. 
packs installed: blooming room (might not be the right name) my first pet stuff, tiny living, vintage glam. 
when I load the game, I get the “hit A button screen”. Most times it begins to load then crashes to Home Screen. Or I get to the select a household screen, hit a and crash to Home Screen. 

I have power cycled my Xbox, changed my DNS, uninstalled and reinstalled everything. Tried going offline and loading. I even tried loading off a hot spot. Nothing has worked. My game will not load. 
help? This has been happening for 2 weeks. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

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