Forum Discussion

Rising Traveler

11 months ago

Solved

Gallery Glitch

I saved a build on the gallery yesterday and when I went to download it to another save file, the build was gone. I don't understand. It uploaded, I double checked and it wouldn't let me save to my l...

downloads

xbox

EA_Solaire
11 months ago
Hi there,

On your original save, is this lot still available in your library?

That blue wrench means this build uses CC, so it wouldn't appear on the Gallery for console, as console does not support CC. Did you use any custom paintings in this build? Custom paintings will get tagged as CC when you upload them in the Gallery.

EA_Solaire

Community Manager

11 months ago

Hi there,

On your original save, is this lot still available in your library?

That blue wrench means this build uses CC, so it wouldn't appear on the Gallery for console, as console does not support CC. Did you use any custom paintings in this build? Custom paintings will get tagged as CC when you upload them in the Gallery.

Guess00789

Rising Traveler

10 months ago

I just saw this. But no, the build is not in my library or the gallery. As a console user, i did use cc paintings from the gallery, but had someone using a pc check to see if the build was there but it's not visible to them either (even wit cc box checked). The build is just gone :(. Not sure why this marked as solved? It definitely is not solved.