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Guess00789's avatar
Guess00789
Seasoned Rookie
11 days ago
Solved

Gallery Glitch

I saved a build on the gallery yesterday and when I went to download it to another save file, the build was gone. I don't understand. It uploaded, I double checked and it wouldn't let me save to my l...
downloads
xbox
  • EA_Solaire's avatar
    EA_Solaire
    9 days ago

    Hi there,

    On your original save, is this lot still available in your library?

    That blue wrench means this build uses CC, so it wouldn't appear on the Gallery for console, as console does not support CC. Did you use any custom paintings in this build? Custom paintings will get tagged as CC when you upload them in the Gallery. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
9 days ago

Hi there,

On your original save, is this lot still available in your library?

That blue wrench means this build uses CC, so it wouldn't appear on the Gallery for console, as console does not support CC. Did you use any custom paintings in this build? Custom paintings will get tagged as CC when you upload them in the Gallery. 

Guess00789's avatar
Guess00789
Seasoned Rookie
4 days ago

I just saw this. But no, the build is not in my library or the gallery. As a console user, i did use cc paintings from the gallery, but had someone using a pc check to see if the build was there but it's not visible to them either (even wit cc box checked). The build is just gone :(.  Not sure why this marked as solution? 

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