[XB/PS] Gallery Library Wiped

Also: I tried “restoring licenses” and that didn’t work either 

Hi _awkwardlezbean​ 

Did you see an error that your Library had become corrupt? 

Same thing happened to me! All my families were wiped too haven’t got a clue on why or how to get them back hope there’s a solution soon 

Ugh me too :( I had years of builds and families on there

Nope, I didn’t see any kind of error or warning. I just went in to find an old build and it was all gone 

In the update notes it says the previously downloaded stuff in the library would not be affected yet when I log in today my households are all wiped none of them exist I want them back but me and my deceased cousin worked on a few of those together and it's sad to have lost them any fixes?

So a brief moment, I play the Sims almost every day except this last week and I heavily rely on my personal gallery for custom tattoos I've made, builds etc. going in to play my legacy save I've realised that all my saves are gone and my library is completely blank from creations I've made or from other creators. I play on PS5 so I have no mods or cc that could've broken my game. I need to know if I can retrieve my stuff back. 

The last patch broke the Gallery. Upon opening the Gallery everything is fine. The menu is the same, it shows the Households, Lots, Rooms, and Tattoos according to default filter settings. However. Upon closing then reopening the Gallery, or simply changing a filter, the Gallery will delete/hide Lots. Even Lots that are saved in My Library are effected by this.

This happens regardless of Mods/CC. I've tested with, and without Mods/CC. Both cause the same effect.

Chance of this happening is 100%. I've tried 10 times, and all 10 attempts have had the same issue, WITH THE SAME LOTS.

However. If you click on one of the Lots that WILL be deleted/hidden, you can view it, and even place it with zero issues. Upon reopening the Gallery though, the SAME LOT YOU JUST PLACED will be deleted/hidden, and you will never find it again.

Before, it was just my library that was pretty much wiped and now I noticed that even in my gallery (profile) a lot of the saves I put on there are gone. I’m gonna lose it if they don’t get them back.