Gallery on Xbox one
How come I can’t see any other platform on my gallery? I only have Xbox and maxis curated and following, where pc and PlayStation
Forum Discussion
@hollie2343 If your game is fully updated, you can check this in game by pressing the left and right bumper and left and right trigger all at the same time to open the cheat box. Type in "Version," then scroll to the top of the list to the "Base" and check that it is version 1.21 (It'll have other numbers after it as well)
Then, you may be on a child account through EA. If you are, and are under 13, you can not access the gallery. If you have a child account and you are old enough for a teen or adult account then your parent can upgrade your account. The instructions are here https://help.ea.com/en-us/help/account/set-up-child-ea-account/
You may also be blocked by parental controls on your XBox. If you have a child account on your XBox, your parent may have set up the XBox to disallow community content. This will also prevent you from seeing the gallery. Your Parent can go to https://beta.support.xbox.com/help/family-online-safety/browse and see how to change the parental controls on your account.
If you are an adult and none of this applies, please let me know!
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