Game completely unplayable. TERRIBLE UPDATE. BROKEN GAME.

I am playing on PlayStation. 
I just spent hours making a new family just for the game to freeze and refuse to save to the library right when I press the check to play the household. AGAIN. 
Every time I have tried to save ANYTHING since the new update, the game crashes and corrupts everything I’ve ever created in sims. 
THIS IS COMPLETELY UNACCEPTABLE!
A whole new save game and I still cannot play. Nothing saves to the library. It causes the whole game to crash and corrupts every save I have then deletes the entire gallery. 
At this point, we deserve refunds for how long we have gone without being able to play a game we’ve spent HUNDREDS on. 

FIX THE GAME OR START REIMBURSEMENT!!!