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Funny-tiger959's avatar
Funny-tiger959
Rising Newcomer
2 months ago

Game data incomplete error code. PS5

So i just bought the comfy gamer kit like 30 minutes ago before even opening any of my worlds or households, i then go into my family and it comes up with the game data incomplete error code and how i won’t be able to save stuff, i have restored my license for the game and even made sure all my kits were installed. any help would be appreciated!

kits
playstation

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there Funny-tiger959​ 

    Please try the following to ensure all your content is fully installed:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

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