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Hgamerbros's avatar
Hgamerbros
4 years ago
Solved

Game data incomplete

I’m on Xbox one and The Sims 4. I got the message, after activating GamePass.  how can I fix this? 
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago

    @Hgamerbros 

    Thanks for checking- in that case please try a full uninstall and reinstall of The Sims, let me know if that clears the error up for you. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there @Hgamerbros,

Is your Xbox currently set as your Home Xbox? You can check that by following the steps here. 

  • Hgamerbros's avatar
    Hgamerbros
    4 years ago

    Yes it is. 

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Hgamerbros 

      Thanks for checking- in that case please try a full uninstall and reinstall of The Sims, let me know if that clears the error up for you. 

      • Hgamerbros's avatar
        Hgamerbros
        4 years ago

        Thank you so much!! I hope you have a fantastic day!!

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