Forum Discussion

hl6mtyxzh2vp's avatar
6 days ago
Solved

game pack say " requires the sims 4 & all game updates" on ps4

I had the problem for a while on my ps4 and i was doing everything i think that might fix it but nothing works for me so if anyone can help me please do. i really miss my pack. :(

  • Hey there hl6mtyxzh2vp 

    First let's try the following steps to clear this up:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey there hl6mtyxzh2vp 

    First let's try the following steps to clear this up:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,384 PostsLatest Activity: 3 hours ago