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_pinkkiloc's avatar
_pinkkiloc
Rising Newcomer
7 days ago

Get to Work- Sims4

Soooo I just signed into my Xbox and my expansion is showing as if I never bought it. Any suggestions on how to fix this?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hello _pinkkiloc 

    Had you fully purchased Get to Work, or were you accessing that through a now expired EA Play membership? If you previously had Xbox Ultimate, EA Play is included in that- if your membership is no longer active, you would need to fully purchase Get to Work in order to continue playing it.

    Please look over the transaction history on your Xbox account here to verify how you were accessing this pack. 

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