Forum Discussion

celineBrace's avatar
celineBrace
Rising Newcomer
3 months ago

High school years

So is anyone else having this issue??  I've been playing high school years for a while and now it claims I dont own it 😐 
downloads
expansion packs
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 months ago

Hey there celineBrace​ 

First, let's try the following:

  • Highlight The Sims on the dashboard
  • Press the Menu button on the controller
  • Select "Manage Games and Add-ons" 
  • You should see an option here to "Install" your DLC

If you're still being prompted to purchase this DLC, you can look over the purchase history on your Xbox to verify that you're logging in with the same Xbox account this pack was originally bought on. 

celineBrace's avatar
celineBrace
Rising Newcomer
3 months ago

It says it's downloaded and purchased 

I just dont have it when I load the game

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    celineBrace​ 

    Thanks, let's try a full uninstall and reinstall of the base game and your DLC, let me know if you see your DLC in-game then

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