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EA_Solaire
Community Manager
10 days agoHi Zobie7023
Did you swap to a different PlayStation account, or are you still logged into the same account that had originally purchased the pack?
Let's try the following as well:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
Zobie7023
9 days agoNew Novice
Same account
About The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,698 PostsLatest Activity: 2 months ago
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