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maeganandkori's avatar
24 days ago
Solved

How to download previously purchased game to my new ps5?

So I just purchased a ps5 a few weeks ago and downloaded the sims 4 and linked my ea account that I purchased the sims 4 get to work, get together and outdoor retreat, to it. However, it is not showing any of the games I previously purchased and I don't see any way to download them or anything. Am I not able to add them to my ps5?

  • EA_Solaire's avatar
    EA_Solaire
    24 days ago

    @maeganandkori 

    If you had purchased them from the EA website directly, that would have been for PC only, not console. Your content wouldn't transfer over between platforms, any content purchased for PC would only be available on PC. 

4 Replies

  • What if I purchased them from the ea website originally and didn't purchase it from psn?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    24 days ago

    @maeganandkori 

    If you had purchased them from the EA website directly, that would have been for PC only, not console. Your content wouldn't transfer over between platforms, any content purchased for PC would only be available on PC. 

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