2 years ago
i can’t access gallery on sims 4 on playstation
has anyone else on ps4 had issues with accessing the gallery? i’ve been trying for weeks to access the gallery, google hasn’t been much help. i’ve went into game options and tried to link my EA account multiple times and it still isn’t working. my wi-fi is working because i’m able to load and watch netflix. anyways i really like using the gallery for builds and other sims so this has been upsetting 😞
I'd recommend you get in contact with our live support team as well so they can check over your EA account details to see if anything there would be blocking your online access.
You can submit a help request following these steps to speak with live support: https://help.ea.com/en/help/faq/using-ea-help/