I installed Toddler Stuff on my Xbox one.

I installed Toddler stuff for the Sims 4 on my Xbox 1 and it said that I needed to download it to use it, like it didn’t say that I didn’t own it, it just said that I need to download it to use it.

What Should I Do?

playstation

xbox

EA_Arrenai
5 years ago
Sul Sul, @ToddlerStufBroke.

If you're still having difficulty accessing your Packs, let's try some troubleshooting.

After installing a pack, the troubleshooting steps are:

PS4-only: Confirm that the console shows the pack as INSTALLED and not “READY TO INSTALL” under Manage Game & add-ons

If the pack isn’t there, download it and restart The Sims 4

If the pack is installed

Quit The Sims 4 and restart the game

If it still doesn’t show up

Press and hold the power button on the front of the Xbox One until it turns off

Wait 30 seconds and turn on the console again (cold boot)

Launch The Sims 4

If it STILL doesn’t show up

Press and hold the power button on the front of the Xbox One until it turns off

Unplug the Xbox One from power

Wait 30 seconds, plug it back in and turn on the console again

Launch The Sims 4

Please let me know how it goes for you.

Arrenai 🐱

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5 Replies

hipsprout5
5 years ago
Hi there!
I had a similar experience when I installed Parenthood.
To fix it i did the following:
- Check your 'downloads' (I play on PS4 so I'm not sure where you can find this on Xbox One, but I assume you have one.)
- There should be recently downloaded stuff and your Toddler Stuff reading as something like 'Ready to download'.
- Then you should be able to click on it and download it.
Alternatively:
- Go to the store (Again, as I play on PS4 I'm not sure where you can find this. But, you may be able to click on the 'Download this pack to use it' sign and it may take you there.)
- Try to find your recent purchases or past purchases.
- Once you've found the toddler stuff, there should be an option to download it. (On PS4 this is a download sign next to the name)
Once you've downloaded it, you should be able to see it in your game. This worked for me, I hope it will work for you too. (Also, please be aware you way have to wait a while for it to download before you can play with it, and after that you will have to restart Sims if you left it open for it to be seen in your game.)
Thank you, and I hope I could be of some help! Have a great day!
(Please be aware I am not a professional and am not associated with EA in any way, shape or form. I will answer questions to the best of my ability and may occasionally make mistakes or tell you the wrong thing. Please remember I am human too! Thank you for your consideration, and keep simming!)
EA_Arrenai
EA Staff (Retired)
5 years ago
Sul Sul, @ToddlerStufBroke.

If you're still having difficulty accessing your Packs, let's try some troubleshooting.

After installing a pack, the troubleshooting steps are:

PS4-only: Confirm that the console shows the pack as INSTALLED and not “READY TO INSTALL” under Manage Game & add-ons

If the pack isn’t there, download it and restart The Sims 4

If the pack is installed

Quit The Sims 4 and restart the game

If it still doesn’t show up

Press and hold the power button on the front of the Xbox One until it turns off

Wait 30 seconds and turn on the console again (cold boot)

Launch The Sims 4

If it STILL doesn’t show up

Press and hold the power button on the front of the Xbox One until it turns off

Unplug the Xbox One from power

Wait 30 seconds, plug it back in and turn on the console again

Launch The Sims 4

Please let me know how it goes for you.

Arrenai 🐱

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EA_Arrenai
EA Staff (Retired)
5 years ago
Sul Sul! I'm just checking in. Were you able to give the steps I listed a try yet?

Arrenai 🐱

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ToddlerStufBrok
5 years ago
@EA_Arrenai Oh yes I tried and they worked, thank you as I did not want almost 10 pound going down the drain.
EA_Arrenai
EA Staff (Retired)
5 years ago
That's great to hear, @ToddlerStufBroke! 🙂

Happy gaming!

Arrenai 🐱

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