It says I do not own pastel pop kit

Question

Hello, I'm playing on Playstation and I bought the pastel pop kit a while ago and it had been working fine, recently I discovered I no longer own it and I am not sure as to why? It's asking me to buy it and I cannot find it in my previous downloads either- I know it's only $5 but still it upsets me because I already had bought it once and I really like the pack

ea_solaire · Answer

Heya LordXXXplosion​&nbsp;
First, let's try the steps here:

Restore the licenses on your console&nbsp;
Go to your&nbsp;Game Library&nbsp;
Scroll to&nbsp;Your Collection
Select&nbsp;The Sims 4
Scroll down to&nbsp;Add-Ons&nbsp;and locate your DLC here
Select the DLC in this list and select&nbsp;Install
When the download finishes, let your new content install and restart The Sims

If you're still not able to download this kit, please look over the transaction history on your PS account to verify that you're logging in with the same account you had originally purchased this kit on.&nbsp;

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It says I do not own pastel pop kit

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