L1 & R1 buttons have no input

@Amalathea Were you in the CAS with a Restaurant or in the gallery in build mode prior to the controls stopping?

@PoptartJuniper I do not entirely understand what you are asking me. The last time this happened this morning it was so distinct I decided to make this a topic. I started my game fresh from a crash. The game loaded & I went straight into building a venue. The venue was a museum. I had done nothing in the build other than pick up a childs doll house. I could not free rotate the dollhouse at all. I loaded to the gallery & could not scroll between the tabs at all I was stuck in the tab where I started. I exited & loaded a family household. I could not advance speed out of the pause menu & when opening the phone I could not scroll the phone out of the 1st panel. I've had this happening to me a lot while in Windenburg which is where I am building right now. Last night it happened at the Windenburg Gym & right now it's been happening at the Windenburg pool. I've bulldozed both & are rebuilding them I do not know if that is a factor. However I'm unsure how it could be a fact when loading the gallery from the world map menu but I'm not the expert so I dont know.

I will say last night when this happened I was playing via PS4 Remote Play. I immediately turned my TV on & tried to use my actual PS4 controller with my PS4 via bluetooth the way they generally work. That did nothing to fix the problem so I plugged my controller into my PS4 directly & that didn't fix anything either. The L1 & R1 buttons worked fine while in the PS4 menues but in the Sims 4 they did nothing no matter what I tried to do. A few days ago this happened while I was playing directly on my other PS4 console in my bedroom. I've used 3 different controllers so far on 2 different consoles & have had this happen to varying degrees.

@Amalathea A few different bug threads are currently active for your issue "Editing restaurant/vet outfits breaks it UI/Controls" or "Gallery Menu Distortion" or "Can’t rotate sim in create a sim" that have to do with controls not working, this is why I asked the questions I did. It will help narrow down where to direct your report.

These are covered here in this thread [Read First][Current Issue] Game Issues or Crashes Patch 1.28 (July 8th Update)

@PoptartJuniper While all of these bug reports *do* apply to my problem when it happens these reports are not actually my real problem.

I just now shutdown my system overnight & loaded it the next day. I loaded a game save, entered a residential family lot & the problem was there from the load into the home. Using my USB mouse to travel to a different lot the game corrected itself upon loading at the community lot which was a library.

Since the problem is happening from the moment the game is open it is absolutely NOT being caused by a restaurant bug.

I DID however load a restaurant & I can say the L1 & L2 buttons do completely break while trying to navigate after editing not only CAS but also the menu.

I would say this travel option is a work around until a hotfix can come out being this is a complete game breaking bug, however if the average PS4 gamer does not have a USB mouse they can use as an emergency controller for their game the ONLY "fix" I have found is closing the application & reloading. I clocked it, shutting down the game & reloading for me takes 9 minutes. So if this bug happens on load with no other prompting at all how many times will a gamer have to shutdown & reload their game just to see if the controls are even useable to play?

And I do not actually seem to have the gallery menu distortion problem at all now that I reread that topic.

@PoptartJuniper 
Okay now this is absolutely ridiculous & am I starting to get angry. I posted the last response to you while waiting for my residential family I just mentioned to travel. I arrived at the library & tried to move the sims around, then edit the lot then travel back home. I did not get that far at all.

I arrived fine. Could move the sims fine. As soon as I entered BB the controller was not only not allowing L1 & R1 button presses to register AGAIN now when I pressed L2 & R2 the buttons would not allow me to size up or size down an object. Instead the L2 button opened the search bar. I also could not grab a roof eave & drag just one side with square because the button option was defaulting repeatedly to the square hotkey to change the swatch of the floor below the building which is not a thing you can do.

Which resulted in my game crashing! Again.

Error CE-34878-0 which we all know is generic PS4 nothing message for "hey something broke!" but heck if anyone knows what broke.

I am thoroughly unhappy right now because my game has become absolutely unplayable. The June update made it so I couldn't actually play for a week because no saves I owned would load. Now I cannot play because the saves load but the controlls are literally causing constant crashes. When you spend $1k on a game you really do expect that it will be able to load & start. It is literally the minimum expectation of a product.

@Amalathea As I stated above, your issue is addressed in this thread [Read First][Current Issue] Game Issues or Crashes Patch 1.28 (July 8th Update). Please make a bug report on the bug forum as indicated in this link if the current reports do not match your issue.

@PoptartJuniper The current reports some match my issue & some don't. I've done the create a bug report if your issues don't match thing before only to have my issue immediately merged into a bug report that it does not apply to which is why I asked here first. Thank you.

Also I've just realized I have another new problem. Whenever loading the Quad Manor lot in Windenburg even from a fresh vanilla game going into BB, edit anything then trying to leave the lot to play creates a PS4 CEblahblah no one cares crash. I even rebuilt my entire console database before doing this. It is a garaunteed crash every time. I 1st encountered this crash in August of last year & thought it was fixed.

I now currently have 6 game breaking bugs that cause instant crashes & I'm frankly fed up. I'll go report the bug & watch it moved somewhere it doesn't belong & the bug never get fixed though because you said so.

@AllSheWrote1986 Please report this issue on the bug forum. Several threads have already been made, you can check any of these to see if they match, otherwise open a new bug report please.

"Editing restaurant/vet outfits breaks it UI/Controls" or 

"Gallery Menu Distortion" or 

"Can’t rotate sim in create a sim" or 

"Can’t place windows individually. Only allows to be auto placed." 

Since today's patch, this bug as reported in the first post of this thread has been happening to me every single time I load a game, even as quickly as within a minute of loading the save. I am on PS4. It has zero to do with what I'm doing in the save or where I load in or anything of the sort. The L1 and R1 buttons just suddenly stop working until I completely reload the game... and then it happens again. And again. And AGAIN. My game is now effectively unplayable until this is fixed.