Ideas

May 12th 2026 update. New cas bug for console

I have a PS5 and with the new update I noticed that when I try to change an item for a sim to wear my cursor disappears. I can’t move anything to highlight something to click and wear. However after some time moving my joystick it comes back but when I change the hair, I can only change the hair color and not the hairstyle? It just disappears and I can’t change the hairstyle. I’ve also seen multiple console players have this weird disappearing cursor issue in CAS.

10 Comments

  • brainspell's avatar
    brainspell
    Newcomer
    21 hours ago

    this is happening to me with eye shapes and it’s driving me insane 

  • Elektraviolet's avatar
    Elektraviolet
    Seasoned Rookie
    20 hours ago

    this is also happening on Xbox smh and I don't even know how to layer cuz it's not even showing me the options. also we supposedly got a bunch of new hair and stuff but I don't see any of it. I don't know where to complain about this because I'm not real familiar with this website. I'm just a Sims player I have been for years lol

  • dimelike10's avatar
    dimelike10
    Rising Scout
    19 hours ago

    Yesss it’s so annoying 🤣 now I got a cute bald sim 🤣🤣

  • Jbuddafly's avatar
    Jbuddafly
    Seasoned Novice
    17 hours ago

    Yeah, the cursor is completely broken for me and I now have the black photo bug when I didn’t before 

  • Csatamaci's avatar
    Csatamaci
    Newcomer
    2 hours ago

    I also have this issue, on ps5 my cursor disappears in CAS after i select any category and in them i cant change anything in. Its completely broken and unplayable now.

  • MeteorPlays4Life's avatar
    MeteorPlays4Life
    Newcomer
    2 hours ago

    I'm having this same problem! I was finally going to play the game for the first time in months because of the new update, sat down to make a sim and I'm trying to find a hairstyle that matches a character from another game and it's so unbelievably frustrating not being able to actually select the different options, I can't even change the colour anymore 😭

  • classiccarol97's avatar
    classiccarol97
    Newcomer
    2 hours ago

    Sameeee. I’m on Xbox and it was working fine before this new stupid update and if I didn’t spend as much money on this game as I did, id delete it and not touch it again. Which also makes me mad. If we’re putting money into this game lets have it run smoothly please and stop adding stuff instead of fixing what’s already wrong with it 🫠

  • Mylifeisajoke_4's avatar
    Mylifeisajoke_4
    Seasoned Newcomer
    1 hour ago

    This is happening to me on ps4 too! They need to patch this ASAP!! Cas is like my favorite part so if i cant use it the game is useless 😭😭

  • sept-sweet's avatar
    sept-sweet
    Newcomer
    1 hour ago

    I’m going through the exact same thing. I really hope that they fix this soon. What has been helping me in CAS is constantly using my right stick (I play on PS5) to randomize what ever I can’t use my cursor to access. It could’ve hair, tops, whatever. That’s the only way I get it to work. I try moving my left stick at the same time to. That’s the only thing that has made CAS playable. I’m very disappointed. 

  • BuildsByNatalia's avatar
    BuildsByNatalia
    Seasoned Newcomer
    43 minutes ago

    I have the exact same issues on Xbox x & just came to see if anyone also had this issue ;(

Featured Places

Node avatar for The Sims 4 Bug Reports

The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 7 hours ago
5,684 Posts