May 12th 2026 update. New cas bug for console

this is happening to me with eye shapes and it’s driving me insane 

this is also happening on Xbox smh and I don't even know how to layer cuz it's not even showing me the options. also we supposedly got a bunch of new hair and stuff but I don't see any of it. I don't know where to complain about this because I'm not real familiar with this website. I'm just a Sims player I have been for years lol

Yesss it’s so annoying 🤣 now I got a cute bald sim 🤣🤣

Yeah, the cursor is completely broken for me and I now have the black photo bug when I didn’t before 

I also have this issue, on ps5 my cursor disappears in CAS after i select any category and in them i cant change anything in. Its completely broken and unplayable now.

I'm having this same problem! I was finally going to play the game for the first time in months because of the new update, sat down to make a sim and I'm trying to find a hairstyle that matches a character from another game and it's so unbelievably frustrating not being able to actually select the different options, I can't even change the colour anymore 😭

Sameeee. I’m on Xbox and it was working fine before this new stupid update and if I didn’t spend as much money on this game as I did, id delete it and not touch it again. Which also makes me mad. If we’re putting money into this game lets have it run smoothly please and stop adding stuff instead of fixing what’s already wrong with it 🫠

This is happening to me on ps4 too! They need to patch this ASAP!! Cas is like my favorite part so if i cant use it the game is useless 😭😭

I’m going through the exact same thing. I really hope that they fix this soon. What has been helping me in CAS is constantly using my right stick (I play on PS5) to randomize what ever I can’t use my cursor to access. It could’ve hair, tops, whatever. That’s the only way I get it to work. I try moving my left stick at the same time to. That’s the only thing that has made CAS playable. I’m very disappointed. 

I have the exact same issues on Xbox x & just came to see if anyone also had this issue ;(