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Amirinsims's avatar
Amirinsims
New Novice
1 day ago

Missing a few DLC’s on PS5

Where do I start… so I’ve been having a few issues here and there per game session, but the real issue is after having to restart the game and load it, I noticed… a few dlc items were missing. Sims are appearing bald, some barely have any clothes on… then I checked the game pack list and noticed that most of them are “uninstalled…” what is happening 😐

playstation

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hi Amirinsims​ 

    Let's make sure all the content is fully installed to your console with these steps:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims


    Next, head into Marketplace-> My Collection-> Pack Selection and make sure your packs are enabled there.

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