Forum Discussion

1 year ago

Solved

Missing login rewards

I just updated my game 9/24/24 and all of my daily login reward items that I collected from the Happy at Home event are missing.

I play on PC with no custom content or mods. Please help, also I'm rather new to the game so simple terms and instructions will be greatly appreciated! (It took me 30 minutes to figure out how to ask my own question on here).

playstation

xbox

simsplayer818
1 year ago
@DallasRenee77Hi there, here's the bug report for the missing reward items for you:
https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-Happy-Login-Rewards-removed-Patch-1-99/td-p/14049752

Initially it looked like it was console players affected but PC players have now joined in. If you'd like to click Me Too on the first post on page 1 and you can also add a reply if you'd like to do so.

I'm also adding a link for the PC Technical Issues Section for you because you never know when that might be handy for you:
https://answers.ea.com/t5/PC/bd-p/The-Sims-4

Good luck.
Edit: update from the Sims Direct
"To resolve the missing items from the Happy-at-Home event, we'll be adding the event rewards to the base game across platforms."

4 Replies

cbarber89
Seasoned Ace
1 year ago
It's happened to nearly every console since the update, I didn't realise until the other day when I was looking for the cheaper nanocan bin, nowhere to be found. They are aware
cbarber89
Seasoned Ace
1 year ago
@DallasRenee77 This is also the console forum, if you go back on the menu you should find a PC forum, might get more info/help from there?
7hockey
New Traveler
1 year ago
This happened to me too how do I get them back or can I get them back
simsplayer818
Hero
1 year ago
@DallasRenee77Hi there, here's the bug report for the missing reward items for you:
https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-Happy-Login-Rewards-removed-Patch-1-99/td-p/14049752

Initially it looked like it was console players affected but PC players have now joined in. If you'd like to click Me Too on the first post on page 1 and you can also add a reply if you'd like to do so.

I'm also adding a link for the PC Technical Issues Section for you because you never know when that might be handy for you:
https://answers.ea.com/t5/PC/bd-p/The-Sims-4

Good luck.
Edit: update from the Sims Direct
"To resolve the missing items from the Happy-at-Home event, we'll be adding the event rewards to the base game across platforms."