Missing packs I've bought
I've recently had the issue where it says I don't own certain packs (that I've already bought long ago). I've had this issue before with the island living, but said screw it idk what happened I'm not...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi there Saayrian
First, let's try the following:
- Highlight The Sims on the dashboard
- Press the Menu button on the controller
- Select "Manage Games and Add-ons"
- You should see an option here to "Install" your DLC
If you're still being asked to purchase these packs, that sounds like you may have been game sharing. You'll want to look over the purchase history for your Xbox account to verify that you're logging into the same account that these packs were originally bought on.
I have already done this. I also deleted the game and reinstalled and tried the same thing again and it didn't change. And I did game share before but I originally owned sims4 on my Xbox before and bought all the packs on my own account on said Xbox.. I will check out the purchase history tho and see what it says. Thank you!
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