My cats and dog pack has disappeared
Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1463374059
What expansions, game packs, and stuff packs do you have installed? I had the cats and dogs pack that I bought with the game but it does not show anymore
Steps: How can we find the bug ourselves? Use the version number to see why my pack does not work all of a sudden
What happens when the bug occurs? I signed into my game and it says some data has been removed or since uninstalled
What do you expect to see? My game pack that I bought
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
My cats and dogs pack used to be there when I bought some four but it is not in my packs anymore after a couple of days of using it and it’s making me buy it all over again
Hello @y0udecide,
Have you tried these steps to see if Cats & Dogs needs to be reinstalled to your console?
- Highlight The Sims on the dashboard
- Press the Menu button on the controller
- Select "Manage Games and Add-ons"
- You should see an option here to "Install" your DLC
Let me know how this works for you please!
