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monkeysms212's avatar
monkeysms212
Newcomer
4 days ago

My Get to Work pack is showing not available.

I had to repurchase my Get to Work pack after my husband stopped Game Pass Ultimate. I Uninstalled and reinstalled and it wont Work. I've Uninstalled sims 4 entirely and reinstalled it still doesn't show as available. I've restarted my Xbox multiple times and cleared all data for sims4 and all packs but Get to Work Work. What do I do?

expansion packs
xbox

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey there monkeysms212​ 

    Is Get to Work specifically showing up as installed under Manage Games and Add-ons?

    You can check that by following these steps:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC

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