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TheGerto2's avatar
TheGerto2
6 years ago

My Favorite tab not working in ps4

Hello, my “My Favorites” tab from the gallery is not working properly, it says “No Results Found” and I don’t understand, I’ve already tried to fix my internet but that wasn’t it, I restarted my ps4 ...
playstation
xbox
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
6 years ago
Thanks for getting back to us @Telky_Telk. Could you try the website and check if that works for adding content to your favorites please?

- EA_Lanna

  • Telky_Telk's avatar
    Telky_Telk
    6 years ago
    @EA_Lanna Sorry for this late reply. So I favorited an item on the Sims website, but I’m unsure how I could check my favorites from the website other than my console (since I don’t have Sims for the PC), and I still saw no favorites listed.
    • butterberry2728's avatar
      butterberry2728
      6 years ago

      I spoke with someone from EA last night, he suggested restoring the license for the game. He said the server is probably out of sync with the consoles since they had server problems. It worked for me!

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