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Hi there SheisNene
From the main menu of your PS5, please head to Settings-> Network-> Test Internet Connection and grab a screenshot of the results you see there.
- SheisNene5 months agoRising Novice
This is a new internet box. Also I factory reset my game, redownload my sims 4 game with all my packs, and every time I open the game, it acts like it’s brand new. It shows me all my packs repeatedly, I feel like my game is glitched, and it keeps crashing also.
- EA_Solaire5 months ago
Community Manager
Are you still being prompted to link your EA account?
As for the DLC pop-ups, that's being tracked in the open report here.
Crashing is another issue we're looking into, please post in the thread here for this issue.
- SheisNene5 months agoRising Novice
Hi, yes I’m still being told to link my EA Account when it says it is linked on my EA website on my Account but In the game it won’t link it. It keeps saying connection error 4 whenever I try to link it. I unlinked it and relinked it but it didn’t work. Now I have to wait 6 months to try it again..
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