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SheisNene's avatar
SheisNene
New Novice
9 days ago

My sims 4 game is having EA connectivity issues.

I have done everything EA help had to offer and PlayStation Help has to offer. I have a cable into my PlayStation 5 that is connected to my WiFi. Every time I press the button “link EA”  in my game, ...
crashing
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
7 days ago

Hi there SheisNene 

From the main menu of your PS5, please head to Settings-> Network-> Test Internet Connection and grab a screenshot of the results you see there. 

  • SheisNene's avatar
    SheisNene
    New Novice
    13 hours ago

    This is a new internet box. Also I factory reset my game, redownload my sims 4 game with all my packs, and every time I open the game, it acts like it’s brand new. It shows me all my packs repeatedly, I feel like my game is glitched, and it keeps crashing also.

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