Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.79.25.2310
What expansions, game packs, and stuff packs do you have installed? All expansions, game packs and stuff packs are installed.
Steps: How can we find the bug ourselves? When trying to resume play on household or visit any lot.
What happens when the bug occurs? When trying to resume play in any household game crashes. When trying to load into save file, game is able to go to the mange world screen but will crash once you try to load into a household or visit a lot. Load times between screens are excessively long. (Create a sim seems to be fine albeit lags from time to time)
What do you expect to see? I expect my game not to crash. As it stands now I am completely unable to play the game at all.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
I have tried powering off the console and powering cycling, clearing the cache. I've deleted unplayed save files. Uninstalled all games except for Sims 4. I've Uninstalled and reinstalled the game, plus all 70 add-ons. I've even gone offline to limit screen load times. Nothing seems to work.