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VirtuosoMoney37's avatar
VirtuosoMoney37
Seasoned Newcomer
27 days ago

New update problems April 2026

Hello!

With the new update in April 2026, these are the issues I am seeing:

1.) Upon loading, the packs are showing as “new” and I have to click through all of them before I can load my game.

2.) Crashing when trying to place a gallery item and also upload an item to the gallery. Happens for both lots and sims. 

3.) Crash upon trying to save the game from a lot.

I tried starting a new game, waiting 1 min after opening gallery as suggested before interacting, and cleared the reserve space. Any other ideas?

crashing
updates

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  • Karfunkel2's avatar
    Karfunkel2
    Seasoned Hotshot
    27 days ago

    me too 

    There already is a bug report about  -> make a vote for it .

    Please   (& thanks)

  • Karfunkel2's avatar
    Karfunkel2
    Seasoned Hotshot
    26 days ago

    USA EA-forum, search for latest bug-reports. 

  • Karfunkel2's avatar
    Karfunkel2
    Seasoned Hotshot
    26 days ago

    if u want to report this disfunktions by yourself, only report one issue per ticket/report. U mentioned 3 , so u had to make 3 reports...

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    25 days ago

    As this report contains multiple bugs and we may already have active dedicated bug report threads opened for them here "Compiled list of reported issues" this thread has been closed.

    If there isn't an active thread dedicated to each of the bugs you're experiencing in the link above, please go ahead and create a new bug report, one per each individual bug after testing if the issues persist after removing any mods/cc. That way, we can track things easier and provide relevant information regarding the specific bug.

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