Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Preodered game, but im missing perfect patio stuff

So I just got around to installing my preordered sims 4 game for xbox...and was perfect patio supposed to be preloaded on the disc or was something extra supposed to be in my game case? Or is there s...
playstation
xbox
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @jms2014,

I guess you already checked, but just in case - please, make sure you are logged in with the account in which you have The Sims 4.

Could you open the game, and check in the Main Menu if the game is also giving you the option to buy the pack, or download it?

-Mai

Anonymous's avatar
Anonymous
8 years ago

Just checked that link while logging in with the email address i have registered with my xbox gamertag and it still said $9.99, I also tried clicking the perfect patio icon on the game menu, which is also having me go to the microsoft store and says to pay $9.99.

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