PS4 Can't Upload to or Download From Gallery
Hi @gamehen9, @catloverplayer ,
Thanks for taking the time to report this.
Some info:
@gamehen9 wrote:
Can't upload to gallery - The 'Cloud' icon that's supposed to display at bottom left does not, only option is trash can
Other players have reported having issues to upload content as well, and The Sims team is already looking into it.
A possible workaround, if you want to try:
- If it's a lot or room, you can try placing it in the world, making a small edit and saving it to your Library again. Then check if you can upload the item you just saved.
- If it's a Sim, load them in Create A Sim, and try to save them again to your Library. Then check if you can upload the item you just saved.
@gamehen9 wrote:
Can't download - When viewing a creation in Gallery the download button is greyed out. Hover over it displays following text: Cannot place content because it was created with a newer vesrion of the game.
Does it happen with items that were uploaded before yesterday as well?
PC/Mac players received an update yesterday that is not available on console yet, so the content they have uploaded to the Gallery since updating yesterday is not downloadable on console yet. You can 'like' that content to save it for a later download.
You should be able to download any content older than January 16th - try to filter by 'Most popular' instead of 'Newest' to find some awesim content 😉
