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Dayz_Danks's avatar
Dayz_Danks
3 years ago
Solved

Ps4 Lots and sims not saving to My Library

I know I’m years late but I’m having this issue now and I’ve already redownloaded everything but it it still says an error occurred and was unable to save to library 

[CM Edit: Title update, split post]

playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    @Dayz_Danks 

    Thanks, it sounds like you may be running low on save space in the Gallery- try removing a number of your currently saved items stored in your Library, such as large lots, and rooms. Once you've cleared out some space there, let me know if you're still seeing this error when trying to save new items. 

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Dayz_Danks 

    I've split your post off into it's own thread to avoid necro-posting.

    What's the exact error message you're seeing when you try to save content in your Library? Can you attach a screenshot to your post for me please? 

  • Dayz_Danks's avatar
    Dayz_Danks
    3 years ago

    Oh ok thanks so much for responding sometimes it will pop up sometimes it will just leave the screen and sometimes I’ll get one asking if I want to overwrite it or save new I’ve tried both and nothing worked and after that I got a message saying items removed and my library would be wiped and I continued playing but when I logged off and then back on, everything in my library was gone and right now I just got that message again 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Dayz_Danks 

    Thanks, it sounds like you may be running low on save space in the Gallery- try removing a number of your currently saved items stored in your Library, such as large lots, and rooms. Once you've cleared out some space there, let me know if you're still seeing this error when trying to save new items. 

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