PS4 Sims 4 Game Failed to Load
PS4 Sims 4 Game Failed to initialize. When I start up the sims 4 on my ps4. I get to the title screen but when I press x to start the game loads to about 50% & crashes & logs me out of my ps4 system...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHeya @Andytherebel86,
Are you seeing a numbered error code when this happens, like CE-37732-2, or something similar?
You can locate your error code history by going to Settings-> System-> Error History.
I have an error code that says NP-32429-0 pops up as the game loads & closes & logs me out of my PS4 system completely
- EA_Solaire
Are you using Share Play? This error is typically from using Share Play and not having a strong enough online connection.
Please try the following steps:
- Run through all the steps in this guide from PlayStation for this specific error
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If these steps don't clear up the error, be sure to let me know!
Um those steps don't relate to the problem i;m experiencing with. The steps were for internet related. but what I was concerned about is that when I start the sims 4 on ps4 it loads fine but when push the x button start it, I just can't get past the loading screen to where the spinning green diamond reaches about 50& then the game closes & the error message keeps comming up with NP-32429-0 saying I will be logged out of the ps4 because an error has occurred. I don't have any problems with other gps4 ames I own.
- EA_Solaire
The issue with getting stuck on the loading screen is related to a connection problem with consoles- please run through those steps and let me know if that helps clear up the issue.
Community Highlights
- EA_Cade2 years ago
