[PS4/XB1] Updating Graphics Settings Message
Product: The Sims 4 Platform:Xbox Series S Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.50.7.230...
Forum Discussion
@Rachelharris31 They completely ignore us.
@EMMS2025 Yes they do the game is blurred on next gen if this was on pc they would of solved it.
@Rachelharris31Yep! It is like us on consoles get played down and none
of our issues are ever fixed. Is discouraging.
It was so disheartening to buy a brand new console last year and have this issue. Surely they must be looking into it. I expected it to be a temporary issue while it was a new console but it's not new anymore. I can't believe it's still such a problem, in fact it sounds like it's affecting more consoles.
- @simsplayer818 Yes I have a Xbox series X and it is still a problem. My Xbox one stop working on me. So I got a new console last year. Now this message pops up.
- @EMMS2025 it's really not acceptable at all. If I'd managed to track down an Xbox Series X (couldn't get one anywhere) I'd be absolutely fuming to still have this happen. Initial chatter said that it didn't happen on Series X but clearly that was misinformed. But we shouldn't have to rely on chatter and commiserating with each other or trying to figure it out ourselves because we should be getting active engagement from the ones that can fix it.
We pay the same price for our content so I don't know why we aren't treated equally. All I can think is that maybe the creative team isn't balanced in terms of PC and console devotees. It's just a guess on my part. @EMMS2025 @simsplayer818 I made a thread any imput and screen shots are appreciated https://answers.ea.com/t5/General-Discussion-Feedback/Graphics/td-p/11669742
- @simsplayer818 We pay MORE than PC users!!! They get awesome sales and they also get pick your own bundles … which cuts the cost back enormously. It’s very disheartening
- @MamaRockit I did not know about the bundles! I just thought theirs were like ours.
I used to play on PC but I kept having hardware problems so it's been years since I switched exclusively to console. I used to go between PlayStation/Xbox and PC for Sims 2 and 3. Now I'm Xbox exclusive.
There are a lot of players talking about the disparity between the two platforms so maybe they'll hear us.
I'm really irritated now I know about those bundles though as I often buy a few add-ons at a time but usually on sale. I've got over 50. Right now I'm having to take a break for the bugs and after the update I crashed after a few mins just in build mode. I have this issue as well, although not as bad thankfully (knock on wood)
The game is super buggy and it started after I bought more packs (including Cottage Living)
EA needs to stop pushing new content and focus on optimizing what they already sold millions of people...
It's pretty sad that modders for PC can do better what they obviously don't care to do.
I was going to recommend some advice to help it run smoother but we shouldn't have to turn settings off or disable content that we paid for just to have a Mediocre gaming experience. Don't need a DEV saying it's a solution because I've seen that elsewhere (and people settle)
Want something done people have to stop accepting beans when they make enough money to atleast give us a proper meal for what we paid for. No other game that I am aware of costs in the thousands to play that isn't properly managed.
The transparency is a massive red flag, I could go on and on and on.
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- EA_Cade2 years ago
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