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EA_Solaire
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3 years ago

Re: B Button unresponsive 80% of time

Hi there @carleighBeef,

Let's try a full power cycle on your console by following these steps:

  1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds. This will shut down your console completely.
  2. Unplug the console's power cable. Wait 30 seconds so the power supply is reset.
  3. Plug the console power cable back in.
  4. Press the Xbox button on your console to turn on the Xbox.

If this doesn't help, we'll also want to try the following steps as well as trying a different controller:

  • Replace the batteries in your controller
  • Manually power-cycle your controller
  • Connect your controller to your Xbox using a USB cable
  • Check for a firmware update on your controller
  • Restore your controller's button mapping settings to default-
    • Press the Xbox button to open the guide.
    • Under Profile & system, select Settings.
    • Under Devices & connections, select Accessories.
    • On the Xbox Wireless Controller screen, select Configure.
    • Select Restore to default to set the controller back to its original button mapping.

I've tested this on my Xbox with a few different controllers and wasn't running into any issues with the B button, so it sounds like this may be an issue with the controller specifically. 

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