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EA_Solaire
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2 years ago

Re: can’t connect to gallery on PS4

@lexilennox 

Let's try the following steps as well:

Make sure your game is up to date. 

  • Go to the PlayStation home screen. 
  • Highlight the game you're playing and press the Options button on your controller.
  • Select "Check For Update" and install any updates that are available.
  • Restart the Console completely.

Make sure your Console system software is up to date

  • Select Settings at the top of the PlayStation home screen.
  • Choose "System Software Update" and allow any system updates to install.
  • Reboot your PlayStation 4.

Check that your game has online features enabled. 

  • Press the Options/Menu Button on the controller to bring up the menu. 
  • Scroll down to Game Options and select it.
  • Select Other at the bottom on the left
  • On the right side select "Online Features Access"
  • Click Apply
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