Console user, game constantly crashing, library gone

I play on the PS5. And since the new market place was added and the update happened, like everyone else, every time I load the game, my packs all appear again as if I just bought them. I was having issues adding things to my library, as it said it was full...never had that before so i deleted a few things.  I was creating a new sim and chose one from  my library that i had saved from the gallery and was going to edit it and then my game froze. I shut it down, and it took longer to do so, which I found odd. Then when I opened the game again, it said there was corrupt data and it would be deleted. I continued. Now my worlds are there. But everything in my library is gone, all my sims, all my builds, everything. It was wiped clean. Luckily in the world's my stuff was there. So I went back and saved everything in my library again. But as I exited my last world the game crashed again. So I closed it down and opened it up. Again at start up all my packs are showing new and my library is gone again. Now when I play with any of my sims that I created, they all have paper bags on their heads. What is going on?