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Re: Cats and dogs dlc won't reinstall

UPDATE: it is Now doing this to get famous, cats and dogs, AND city living.... PLEASE PLEASE HELP I really do not want to waste $120 for 3 packs I've owned for years 🤦🏽‍♀️

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there @TheFishev,

    Do you own the digital version of this bundle, or the disk version?

    Have you tried restoring the licenses on your console, and then seeing if you can download your DLC from the Add-Ons section of your console? 

  • TheFishev's avatar
    TheFishev
    3 years ago

    Sorry for the late response, Yes they were all digital, and yes I finally figured out that I can restore licenses!! Thank you so much! I got my packs back 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @TheFishev 

    Thanks for keeping me updated, glad to hear your packs are all available for you again 🙂

    If you run into any other issues, don't hesitate to reach out again! 

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