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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Missing Packs PS4

Hi @jimmy972,

First, please run through the steps here and let me know if you're able to install all your packs again to your console:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims
  • ClaiireBeearxo's avatar
    ClaiireBeearxo
    Newcomer
    6 months ago

    Hi, I am having the same problem and this is not fixing it. I moved from the Xbox one to an Xbox series s around a year ago and am missing at least 10 packs from the sims 4. I have uninstalled the game numerous times and reinstalled it. Ans the issue persists. I have gone in through manage game and add ons and they say the packs are installed however don’t show in game. And I do not know what to do at this point. 
    any help would be much appreciated 

    thankyou 🥲

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