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EA_Solaire's avatar
EA_Solaire
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10 months ago

Re: Save error code 0

Hey there @Scorpiogirl92 

For this specific error code, you'll want to try the steps in the pinned post here to resolve this: https://answers.ea.com/t5/Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/13385895#M23432

For the blacked out photos, please post your details in the current open bug report here so we can continue tracking the issue: https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Photos-turning-black-1-102-190-1-82/m-p/13100079#M259913 

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  • Judeis_45's avatar
    Judeis_45
    9 months ago

    I tried what it said to fix the error code 0 and it still comes up

  • pax1sw's avatar
    pax1sw
    9 months ago

    I'm on a PC not a console and my storage space on this pc is humongous. Are you saying that Sims 4 limits the space available for storage no matter how much room we have on our PC?

    Guess I should give the specs on my PC, here they are:

    Processor 12th Gen Intel(R) Core(TM) i9-12900KF 3.20 GHz
    Installed RAM 32.0 GB (31.8 GB usable)
    System type 64-bit operating system, x64-based processor
    No pen or touch input is available for this display

    Edition Windows 11 Pro
    Version 23H2
    Installed on ‎10/‎15/‎2022
    OS build 22631.3880
    Experience Windows Feature Experience Pack 1000.22700.1020.0

    **EDIT** My son just suggested it could have something to do with the space allowed for individual files in your cloud storage for Sims 4. (It's a great feature, of course, that gives us the ability to have our stuff even should we have a critical error with our PC and lose all our game info locally, we really haven't lost it thanks to your cloud.)

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