@SamHollier did you do the manage worlds thing exactly how he said? I did it wrong the first time but the second time I tried I did it right. I’ve been using it since Thursday and it’s working fine for me it just makes the auto save kick in 😊
Forum Discussion
20 Replies
- To those of you that are having the saving issue go back in this thread and do EXACTLY what the workaround screenshots say to do. I have done the workaround on xbox one and it has worked for me. I can even travel to different lots and have been able to save my game without any problems. Been able to save now since the very 1st few pages were created on this thread now about 20 pages ago so i would say i have been able to save my game for days now without any problem. And to those of you putting EA down for this 1 problem. Just relax i am sure it is not easy having thousands of millions of people telling you off and cussing you out over 1 small glitch or bug in a game. Especially when its thousands of millions messaging you about more than just 1 game and more than just 1 bug or glitch. Xbox and ps4 have a lineup type of thing. Meaning that the save problem may have been resolved but the update has not been released by microsoft or sony yet. The update/patch is probably sitting in the lineup to be tested and verified by xbox and ps4 before it gets released. Even then there have been alot of new games come out just in time for black friday and christmas therefore there is probably a LONG lineup of games waiting for bugs and glitches to be patched and updated. So sit tight and be patient because EA was not even going to be releasing a console port of the sims 4. I know that because i was one of the millions that personally emailed them asking if it was ever going to be on console and i got a reply saying they have no plans to make a console port and do not want it to be a console port. So those of you thinking EA does not listen to customers they were nice enough to make a console port of the sims 4 for those of us millions of players that kept asking for a console port. Sure its not perfect and as expected with a brand new release it has bugs and glitches aplenty but like every other game it will be fixed soon. So please for EA be patient and use the workarounds to fix your game. Its not a permenent fix but it will keep you going until the patch gets released. This game is not perfect but i am sure it took EA alot of work to program and code all the AI and stuff to work with our consoles so relax and be patient and EA will have time to read these over and figure out whats up.
- Your blinded by corporate greed mate. Stop defending a billion dollar company who repeatedly makes unnacepable corporate decisions. They did not port Sims to make us happy, they did it because they realised how much money they could make by re releasing the same game and all the expansions that cost the same amount as a whole new game each. EA needs to stop riding off the defence of people like you and use their inconcievabley huge budget to release games that aren't broken, especially a week later and a bug so game breaking you lose hours and hours of game play.
- Even if that's the case they need to release an official statement on the matter rather than leave us in the dark I'd be fine and understanding of this problem if EA said they were working to fix it the not knowing if they're going to just ignore us and never fix it or if they're currently fixing it is what's annoying me the most a simple yes were working on it would stop alot of people from being upset
EA_MaiEA Staff
*Marking this post as solution for visibility because this is a long thread - not considering this issue fixed*
Thanks to everyone who answered my questions to help us investigate this problem. We do not need more information at the moment, but again, thanks for taking the time to explain what you did in your games before it stopped saving!
For those of you who are wondering, in case you missed my previous posts - yes, the team is working on this, that's why I asked you for information 😉
In the meantime, alecianfli226's workaround seems to be helping most of you: https://answers.ea.com/t5/Technical-Issues-Consoles/Sims-4-won-t-save-on-Xbox-and-PlayStation/m-p/6427127/highlight/true#M134
Edited: @helen26686 has also shared a workaround that helped them: https://answers.ea.com/t5/Technical-Issues-Consoles/Sims-4-won-t-save-on-Xbox-and-PlayStation/m-p/6444552/highlight/true#M611
Remember to give them some XP if it's helpful for you!
Thanks for you patience,
-Mai
- EA_Mai
@Dman24789 @CMcCollum95 @Priestfamily2010 @isabelgracex I've merged your threads to this one because we are discussing this issue here. This helps having all the information in the same place, and allows me to share information with everyone at the same time. Please, read the post above 😉
@helen26686 I've merged your post here as well because it still seems to be the same saving issue, just triggered by something different.
@stellarednails You created your own thread, but don't worry, I've merged it 🙂 You can create a post in a thread by using the 'Reply' button you will see in any of the posts.
There's a report for the 'undo' bug you are mentioning here, please, join that thread to discuss that bug: https://answers.ea.com/t5/Bug-Reports/OPEN-PS-XB-Undo-Action-Bug-In-Build-Mode/m-p/6431972#M52074Welcome to the forums!
-Mai
- I've been playing the game and its been working fine but for the past week or so it doesnt save my progress. I've even tried to save to multiple files in order to see if I'm doing something wrong but it'll still take me back to when I made my Sims or a few "Sim days" earlier meaning my relationships aren't there as well as any promotions I may have gotten. I have a PS4
- @EA_Mai
Thank you for an update. It gets very disheartening when customers don't get some kind of a positive response, any response to be honest. We tend to start thinking the worst when there are no reply to our questions. So madam/Sir, @Ea_mia, Thank you!!!!!
People, our pleas have not gone unanswered, just be patient, and we will be rewarded soon enough 🤗🤗😊😊 Hope y'all have a great morning, afternoon, and/or evening. - Dang I cant believe this game smh I've spent the last 3 days rebuilding my house over and over due to fact everytime I save it and go back to the main screen to reloaded it the house is gone ive saved it over and over before exiting the game and return to play again and same results no HOUSE or nothing ive accomplished poor game smh definitely will be returning my copy today to gamestop for my money back!!!!
- To everyone that was getting all mad and putting down EA thinking they were ignoring everyone, you do realize most of EA staff operate on regular business hours (monday to friday) there is a reason EA has not answered any of your posts until today (MONDAY). Unless specifically stated as a 24/7 support chances are you will not hear of an update unless it is during a week day. Keep that in mind when most of you are cussing out EA on a saturday or sunday. Not being a troll or picking fights just being logical.
- EA_Mai
Hi @Expo_Misake,
Sorry you found this issue ☹️ I have merged your post to the main thread about it. Please, read this post for information: https://answers.ea.com/t5/Technical-Issues-Consoles/Sims-4-won-t-save-on-Xbox-and-PlayStation/m-p/6442766/highlight/true#M579
There's a workaround there as well, in case you want to use it while we work on fixing this.
Thanks,
-Mai
- Has anyone else had issues loading into their lot ? Where it just goes back to the manage worlds screen in a loop
On two of my first saves it does this and I can't even get into the lot
I had this issue before it started not saving
I began to 1: clear MAC address one time , i was able to then save
2: i made 2 new save slots for safety, been saving fine on the recent slot
3: before and after playing sims 4 i go to -sims 4 - manage game - saved data - I delete the reserved space
And it seems to refresh loading and saving if there's any backlog of data - I’ve found a way of being able to save it ....why you have to do it go into build mode and click the folder near the bulldozer simbol think it’s called save to library then save lot (doesn’t matter if you’ve merged households or just built a new building) after that while it is still in build mode then pause it and save game ...it will then save it and you will be able to save it every time using that method till this issue is resolved
- So I’ve been having the issue where I build a house or merge two households and I save it ...it’s freezes then when I go to reload it’s back at the point where it was before .....I’ve found a way of being able to save it ....what you have to do is go into build mode and click the folder near the bulldozer symbol think it’s called save to library then save lot (doesn’t matter if you’ve merged households or just built a new building) after that while it is still in build mode save game ...it will then save it and it won’t freeze you will be able to save it every time using that method till this issue is resolved
Ok so I tried what you mentioned there but took it a step further. I saved the household as well. I bit the bullet and did a reload on the game to see if traveling and all that mentioned before had worked with the auto save.... The game said it did, time stamp and all. But after opening it turned out to be a lie. So thankfully I saved the lot and household to the in-game libraries. I opened up the old file and had to place the lot and household back into the world. All skills and progress pertaining to the Sim all saved. Thank god. However it doesn't save your funds. You'll have to either start from scratch or cheat to move back into the lot saved before. Takes an extra 10 minutes or so to save and load everything, but I guess it's a work around.
- Ill say one thing EA I don't pay good money for a game that's broken as I got all DLCs and of all things it had to be the save that had to be the problem so I think you should stop robbing us of our money and give us some DLCs for free seem as some of us have already nearly paid over a 100 for a broken game so least you can do for us that are waiting is to hurry up never mind a long threat as the game should of been tested before it came out!!!!
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- EA_Cade3 years ago
Community Manager
