Forum Discussion

Re: stuck on loading screen, ps4

@robbobbert88 

1. Turn off Your system completely, unplug it for few minutes and power it back on. 

2. Make sure your game is up to date. 

  • Go to the PlayStation home screen. 
  • Highlight the game you're playing and press the Options button on your controller.
  • Select "Check For Update" and install any updates that are available.
  • Reboot your PlayStation 4.

3. Make sure your Console system software is up to date

  • Select Settings at the top of the PlayStation home screen.
  • Choose "System Software Update" and allow any system updates to install.
  • Reboot your PlayStation 4.

If all that is good, you can try to rebuild your database.

  1. Turn off the PS4 system by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
  2. Once the PS4 system is off, press and hold the power button again. Release it after you hear the second beep: one beep will sound when you first press, and another seven seconds later.
  3. Connect the DUALSHOCK 4 with the USB cable and press the PS button on the controller
  4. Select Rebuild Database, let it finish and restart.
  5. Reboot your PlayStation 4

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