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abcj4g4a8QQ2b2's avatar
abcj4g4a8QQ2b2
2 years ago
Solved

Sims 4 connection issues

I am having this issue and tried the recommended steps and it's not fixing it. Please help [CM Edit: Split post, title update]
playstation
xbox
  • abcj4g4a8QQ2b2's avatar
    abcj4g4a8QQ2b2
    2 years ago

    I actually finally figured it out, thanks!

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @abcj4g4a8QQ2b2,

I've split your post into it's own thread to avoid necro-posting.

Can you tell me which platform you play on, and what error message you see when you try to connect online to the Gallery please? 

  • abcj4g4a8QQ2b2's avatar
    abcj4g4a8QQ2b2
    2 years ago

    I am using Xbox Series Sl. It says "Unable to go online There is no internet connection available. Please make sure you have a working internet connection to access online content.

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @abcj4g4a8QQ2b2 

      Thanks for the info! Please run through the steps in this guide to clear this error up and get back online. 

      • abcj4g4a8QQ2b2's avatar
        abcj4g4a8QQ2b2
        2 years ago

        I actually finally figured it out, thanks!

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