Sims 4 constant freezing on PS4

Edited to share steps for PlayStation 4.

Hi @MadameJanq,

There are a few steps to go through that might help here. Let's start with restarting the console and then turning it back on. 

Make sure your game software is up to date:

• Go to the PlayStation home screen. 
• Highlight the game you're playing and press the Options button on your controller.
• Select "Check For Update" and install any updates that are available.

Make sure your PS4's system software has the most recent update(link):

• Select Settings at the top of the PlayStation home screen.
• Choose "System Software Update" and allow any system updates to install.
• Reboot your PlayStation 4.

Clear your PS4's cache:

 To do this, please:

1. Turn off your PlayStation 4. Do not enter Rest Mode.
2. Once the indicator light on top of your PlayStation 4 is off and has stopped blinking, unplug the power cord from the back of your console.
3. Wait at least 30 seconds.
4. Plug the power cord back into your PlayStation 4 and turn it on.