Sims 4 crashing issues on ps4
Game crashing. It's crashed 3 times in a hour Ps4 and game all up to date and yeah the error is saying I need to update game. I am having to save every 5 minutes due to risking losing everything I ha...
Forum Discussion
I have the same version as well and am experiencing the same issue.
EA_Mai
EA Staff
EA StaffHi @starbound1218, @turtle_elite2029, @Ra2381, @Steezusxo,
Are you doing something specific in the game when it crashes? As I was telling wyatt, it's possible the update or game itself didn't install properly. I'd try to reinstall the game to see if the problem disappears.
If not, are you doing something specific when the crash happens? For example, some players are reporting the game crashes for them when they organize a wedding.
-Mai
Are you doing something specific in the game when it crashes? As I was telling wyatt, it's possible the update or game itself didn't install properly. I'd try to reinstall the game to see if the problem disappears.
If not, are you doing something specific when the crash happens? For example, some players are reporting the game crashes for them when they organize a wedding.
-Mai
- No, I haven't been doing any specific activity with my sim. Each time it crashed I was doing different things, that's what makes it so strange and annoying.
Hi i recently bought the game on ps4 and its unplayable it crashes every 5 to 10 mins doing random things nothing specific, EA needs to fix this i didn't buy the deluxe version to not be able to play.
- And I only got mine on Christmas day as a gift. This is frustrating.
Hey, my sims game has been doing this for ages but didn’t think to look into it until now, thought it was my PS4 itself. Just wondering did you update it?? If so did it fix the problem?? It’s really annoying me that I can’t play the game properly without it crashing. I haven’t been overloading the game either as I currently only have 1 family on there that I have just started with.
- I reinstalled it and it crashed yet again. Saying,
An error has occurred in the following application.
(CE-34878-0) The Sims 4. I would send ypu the picture but this website isn't letting me because the fike is "too large"- I'm really starting to think I'm overloading the game. My ps4 started crashing after I built a motel with assets amounting to 690,000 simoleons. I can access that lot and I can even access other save files with less assets and less Lots, but every time I try to go to any other house on the save file with the motel, it crashes.
I had the exact same problem, I even contacted Playstation Customer Service with no help. I think it's the game not having the correct update for playstation. I got mine for Christmas also. I had a grand theft auto game on playstation 4 that played perfectly fine its just the sims 4 that crashes every 5/10 minutes during gameplay during different activities. I returned my PS4 and got an xbox one s and now I'm able to play the sims 4 perfectly fine during game play. It just sucks I had to change my console to play the game. I heard from a worker at gamestop that ea is working on an update and that there is a problem with the sims on playstation 4. He said they an update every month. Unfortunately everyone just has to be patient. I couldn't be patient so I just switched systems since mine was brand new. Reminds me of how Apple will have a bad update they would release then have to work on a new update with bug fixes.
JasmineBarbie, than you for sharing that info! Updates are always welcome news.
🙂
- I’m having exactly the same issue. I have all the updates and this has been happening since I installed the expansion packs. The thing is, EA, this has happened before on the Sims. It doesn’t matter what the characters are doing, the game randomly crashes. What’s more, the menu is really buggy and there are problems with using the phone menu, clothing menu, and inventory etc. at random times. You need to start fixing the bugs! I will not be buying the next SIMS if you can accept people spending hundreds of pounds for a buggy game.
If you’re not sure about how to fix the bugs, go and talk to Bethesda... they know how to make games that don’t bug. Their games are much larger and more complex too. It’s unacceptable in this day and age, with a system as capable as a PS4, it’s really not on.I stopped playing after spending for all dlc content. Crashes every time. Today I seen update ad got excited....only to be let down its still crashes. I also know for a fact it's not ps4. The fixes EA give in forums does nothing but give false hope. Still crashes,still want refund....
My game has been crashing too, the same error code: (CE-34878-0)
But it normally only does it when I try to build or place lots in Newcrest. That and a few random times in game, including after managing a household in edit mode, then trying to play with it.
- I tried something different last night. I had recently mentioned that my game kept crashing with the same c e code that most of you are experiencing right after I built a motel with assets ranging up to 690000. After I had finished building this Motel, on the same save, I had trouble accessing all of my properties because the game would crash. However, I made a separate save for all my builds, and then the game was working fine. The game can be overloaded if there's too much going on as far as rendering. Anything you build, the game has to render it.
- what I did was, I created a separate save file for the motel, and I demolished the motel in the save file with all my other properties. It was able to load all of my properties just fine after that.
- Mines actually crashes while the kids leave for school.
How can i get a refund? I downloaded the game from the Playstation store and also purchased the expansion packs. It continues to crash even after doing the troubleshooting that was recommended in the forum. I want my money back.
Wow, and I thought it was just me, guess not, huh. ☹️
Okay, I'm very new to the Sims4, very new to any of the Sims actually, this is my first game from them. Disappointment plus! ☹️
I only got the game recently (last week) direct from the PS Store, download edition. Haven't worried about any add-ons as yet, thank goodness...
My initial thought was that my PS4 was "full", it's only a 500, not a newer 1T unit..I only have 4 other games on it so I checked capacity....all good, no problem there.
Last week the game (Sims4) was unplayable withing the first couple of hours, it kept freezing, then lagging.....Frustrating.
It got to the point that it would not even load a save, it would freeze then throw up an error code. (can't even recall what it was I was so p'ed off with it.)
I sent the error coded message to Sony, have heard NOTHING back from them, great customer support guys, thanks.
So upset that when it did the same thing again, I sent a message to Sony with the bug report that I wanted a refund.....Still, nothing. I DELETED the whole game that moment!
This week after having the weekend to stew about the situation, still having had no response from Sony, I re-installed the game. A solid 22 hour process mind you on my extreme slow connection. ☹️
Finally, today I restarted the game, eager to see if it made a difference.....All went well for maybe an hour, then it started freezing again.....☹️
Is the game not really suited to consoles? So frustrating to buy a game and have nothing but hassles....who really needs that.
- I have a problem with crashing when I am in the main menu just before you start playing where it shows the different packs you purchased and when clicking on them to say just looking over your content it then crashes. I have paid for the party deluxe edition I also have a receipt showing my purchase but if I go to the PSN store to reinstall it, it shows like I need to buy it again . I am gathering either my console may have been hacked or a update didn't install properly and made a error in my game because it seemed to have started right after a update
When i take a look at your dlc content our simply play the bloody game it crashes im a long time fan now im thinking i wasted my money i really hope you guys can fix this problem before the cats and dogs pack comes out but i dout it Should i just stop buying EA games i really dont want to waste 50 bucks for dlc that needs dlc witch by the way is really greedy and shady but what do i know im just a guy thats been playing sims since the very 1st but anyway i Would really appreciate if you kould fix it im really frustrated but im trying to be patient because i really like the sims and i really really really want to keep playing im sure im not the only ps4 owner with this problem i hope you have a good day
- @EA_Mai my game always crashes once I leave build mode and when my sims are traveling I can't even get in gameplay anymore
Yep. I’m in the same boat. Very frustrating.
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