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Anonymous's avatar
Anonymous
8 years ago
Solved

Sims 4 keeps crashing during game play (Xbox One)

I have tried uninstalling and reinstalling the game twice but it still crashes. I have also tried checking if there is was an update - nothing. I have tried power cycling my Xbox and that doesn't work...
playstation
xbox
SimGuruIcarus's avatar
SimGuruIcarus
Icon for EA Staff rankEA Staff
8 years ago

Hi everyone,

We released a game update on May 17th. Are you still encountering this issue after updating to the new patch? 

Thank you very much!

Anonymous's avatar
Anonymous
8 years ago

Hello. I have been playing the Sims for maybe a month straight after a long break. I downloaded nearly all DLC except for three small ones for the Sims 4.

I also made all houses and lots from scratch on Newcrest. As soon as I try to play the game, I crash every 10 minutes. I save constantly, but I crash during saves as well. 

I really want to enjoy the game with the DLC without having to crash. It is a hassle to go through all the loading screens just to get back to my game only for it to inevitably crash again and again. I've never had anything this bad happen during my Sims 4 gameplay. 

I uninstalled everything and reinstalled, but I still crash. I hope there will be an update to fix this. I barely can get anything done during my games. I spend more time reopening, loading, and saving more than I do playing the game. 

  • bknht's avatar
    bknht
    8 years ago
    I have stopped playing, too. It is currently like Russian roulette with saving my game. Sure, you can win and the save goes through, but do you risk saving and crashing? This is too unpredictable so I am waiting for an overdue patch to fix it. I bought the June DLCs and started creating a toddler room but it crashed too often when saving.
  • RyJone's avatar
    RyJone
    8 years ago

    My game crashes wen I Select two different beds it in live mode And when I select them in build mode And it’s only happened since I bought the 2DLC is three days ago but before that it didn’t happen I had no issues whatsoever

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