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LiLipig11's avatar
LiLipig11
New Spectator
2 days ago

Sims 4 Save File Disappeared After Error Code 34/21

My Sims 4 save disappeared after I kept getting Error Code 34 when trying to save. I tried Save As with a new save, but then I got Error Code 21. I had to quit the game, and when I opened it again, the save I was playing was completely gone. My other saves are still there, but this one is missing. I also checked my Xbox saved data, and it still shows about 850 MB under my account. I didn’t delete the save, so I’m hoping there is a way to recover it or restore it. I had multiple households in that save and really don’t want to lose everything. 

**By the way, I play on Xbox One. I have used 49.1% of my storage. I still have 397.4 GB free of space.

2 Comments

  • AshtonRae76's avatar
    AshtonRae76
    New Spectator
    1 day ago

    I got the same issue for days already. Constant error code 21 popping up. I checked and updated all my mods (I also tried removing all of them) but nothing worked.

    Anyone knows how to fix that?

  • fatalmoon's avatar
    fatalmoon
    Seasoned Adventurer
    2 days ago

    I have lost several saves (six or more) over this exact issue. There is a bug report for it already, it's called (search under "Error when saving"). Your report will probably get folded into it. 

    I'm on Xbox also, and I've never found a way to get those saves back. It's heartbreaking.

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