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Anonymous's avatar
Anonymous
8 years ago
Solved

Sims 4 screen to big

The sims 4 screens to big on my Xbox one. How can I fix this??
playstation
xbox
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi @bb8569 @stuehlar649,

    As you seem to be describing the same issue, I've merged your threads. 😉

    • On Xbox there's an option in game settings to adjust the size of the screen which might help. It's under Game options > Other > Adjust margins.
    • On PlayStation, this option is not available from the in-game settings because the game takes your console settings. This means you can adjust margins from PlayStation settings: from the PlayStation 4 home screen go to Settings > Sound and Screen > Display Area Settings

    Could you try that?

    You can also try to play with your TV settings.

    Let us know if that helps!

    -Mai

    Edited to add PlayStation 4 settings to the solution post, more visible for everyone 🙂

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @bb8569 @stuehlar649,

As you seem to be describing the same issue, I've merged your threads. 😉

  • On Xbox there's an option in game settings to adjust the size of the screen which might help. It's under Game options > Other > Adjust margins.
  • On PlayStation, this option is not available from the in-game settings because the game takes your console settings. This means you can adjust margins from PlayStation settings: from the PlayStation 4 home screen go to Settings > Sound and Screen > Display Area Settings

Could you try that?

You can also try to play with your TV settings.

Let us know if that helps!

-Mai

Edited to add PlayStation 4 settings to the solution post, more visible for everyone 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago
    I figured it out. It took me like 5 mins lol. I had to adjust the margins. Thank you mia
    • Anonymous's avatar
      Anonymous
      8 years ago
      I mean mai*
      • EA_Mai's avatar
        EA_Mai
        Icon for EA Staff rankEA Staff
        8 years ago

        Great to read you could find the option, @bb8569! Thanks for confirming it 🙂

        Hope you are enjoying the game!

        -Mai

  • Anonymous's avatar
    Anonymous
    8 years ago

    I don't have an 'adjust marigins' option in my game. I looked for it everywhere in the option menu but it's not there.

    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago

      Hi @Nittzo,

      Are you playing on PlayStation 4? If so, this option is not available from the in-game settings because the game takes your console settings. This means you can adjust margins from PlayStation settings: from the PlayStation 4 home screen go to Settings > Sound and Screen > Display Area Settings

      Does that help? 🙂

      -Mai

      • PolluxSims's avatar
        PolluxSims
        8 years ago
        Edit: nevermind, I actually got it to work. Didn't realize I had to leave the game and come back in lol. This thread helped a lot, thanks!
  • Anonymous's avatar
    Anonymous
    8 years ago
    Thanks very helpful
  • Anonymous's avatar
    Anonymous
    8 years ago
    @EA_Mai thanks! This worked perfectly!
  • Anonymous's avatar
    Anonymous
    8 years ago
    Where is game options,couldn’t find it in settings
  • Anonymous's avatar
    Anonymous
    8 years ago
    I can't figure out how to get to game options. I'm afraid the button to select is off the screen because stuff is cut off. Please help.
    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago

      Hi everyone,

      On Xbox, you can access the settings by pressing the Menu button (Start). From there, you can go to Game Options, and the option to adjust the screen is here:

      This is in the centre of the screen so you should be able to get to that option, but in case it's not the case, please, could you take a photo of how the game looks in your monitors and share it with us as an answer to this post? Also, could you let us know which monitor/TV model you are using so we can investigate it? In the meantime, try to restart the game and press Menu button (Start) > get into Game Options > Go down > Go left > Press A > Go Righ > Go right > Press A. This should get you to the screen adjusting option.

      @foresthag - changing the display area settings on PS4 should change the size of the game screen. If this is not happening for you, could you take a photo of how the game looks in your monitors and share it with us, including in your answer the model of the monitor/TV you are using?

      Thanks!

      -Mai

    • wyomtngal's avatar
      wyomtngal
      7 years ago

      When you're in the game, press the button that has the 3 horizontal lines on it.  This should pull up a screen in the middle of the board the allows you to select the game options and follow the instructions of the previous poster.

    • wyomtngal's avatar
      wyomtngal
      7 years ago
      We had the same problem. Once in the game (we were on the avatar screen), press the button on your controller with the 3 horizontal lines. This will pull up a box in the middle of the screen with game options on it.
  • foresthag's avatar
    foresthag
    New Rookie
    8 years ago
    This apparently fixes it for Xbox but not for PS4. I’ve tried adjusting the PlayStation settings and my TV settings but the PS4 gives a warning that changing the box settings may not work on all games... and it doesn’t work on PS4. I can’t see any of the HUD without using accessibility zoom ins. It’s annoying as can be. I can’t believe EA didn’t QA for screen size, knows this is an issue, and still hasn’t patched it.

    I went from a 40” to a 55”. It’s just as bad.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Hello,

    We are experiencing the same issue with our new Xbox one X. The Sims screen is too big for our TV and we cannot find the game options place you are describing. Can you please advise where to find this game settings option. 

    Thanks so much!

    RIck

      • Anonymous's avatar
        Anonymous
        8 years ago

        Thank you,

        We will try this. Just to confirm as i am not a player and my daughter is. Is the menu button the A button? She is confused as to which one is the menu button and was thinking it was the X button in the middle of her controller. 

        Thanks so much for answering my silly questions!

        Rick

  • Anonymous's avatar
    Anonymous
    8 years ago
    I tried it and it's still small someone please help me
    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago
      Hi @kailey_whatever,

      Could you give us some more details? Usually others had issues with the image being too big - were you able to make it bigger/smaller? Maybe if you share a screenshot we could understand better how it's looking for you 🙂

      -Mai
  • RxAngie's avatar
    RxAngie
    7 years ago

    hey i seem to be having the same problem however im playing mine on a mac any chance theres a quick fix?

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